The PACT Processes for performance-based Instructional and Informational Content - driven by the process workflow requirements!

PACT is 3 levels of ISD and common product management and analysis methods, tools and techniques.

One CAD leads to multiple MCD and IAD efforts - just as systems engineering leads to many product engineering efforts - integrated efforts if approached correctly!

The 4 Phases of CAD merely guide the team activities and development of deliverables for use downstream as approved/amended at gate review meetings for client command-control-empowerment purposes.

One of the many key deliverables in a CAD effort is the T&D Path (or Menu or Map or Continuum....) which is a visual communications device critical for testing/selling the logic of the Path's sequence of modular Events, delivered in a variety of deployment modes and media...blended!

Not every Target Audience warrants a CAD effort - and follow-on or one-off MCD efforts (ADDIE) follow a 6-Phase approach to accelerate the project team efforts, especially the analysis and design efforts.

PACT analysis data is used in the design of Instructional/Informational products, typically blended at the many levels of design...macro, mid and micro...CAD, MCD and IAD.

PACT is intended to be collaborative - with desingated Master Performers and SMEs - which makes the analysis and design and the Informational/Instructional products produced/acquired and deployed and their processes - better, faster and cheaper - in many applications, not every application.

PACT requires the acclerated structured facilitation of designated Master Performers and Subject Matter Experts to produce data-outputs for review/approval prior to their logical use in the next downstream phase. Plus others may be necessary in the specific performance context of the client.

The PACT methods...ISD methods...are a SUBSET of the EPPI methods...HPT methods.

The WELL is a conceptual and actual repository of reusable objects: text, photos, diagrams, graphical elements, etc.

The Logic of PACT is a "data-logic" - good for ISD and good for other purposes in your data-driven, ERP environments!


lean-ISD - the book that covers the PACT Processes was published in 1999 - early reviewer quotes from 1999...

Geary A. Rummler from the Performance Design Lab says, “If you want to ground your fantasy of a ‘corporate university’ with the reality of a sound ‘engineering’ approach to instructional systems that will provide results, you should learn about the PACT Processes. If you are the leader of, or a serious participant in, the design and implementation of a large-scale corporate curriculum, then this book is for you. This system could be the difference between achieving bottom-line results with your training or being just another ‘little red school house.’ ”

Miki Lane, senior partner at MVM The Communications Group says, “lean-ISD takes all of the theory, books, courses, and pseudo job aids that are currently on the market about Instructional Systems Design and blows them out of the water. Previous ‘systems’ approach books showed a lot of big boxes and diagrams, which were supposed to help the reader become proficient in the design process. Here is a book that actually includes all of the information that fell through the cracks of other ISD training materials and shows you the way to actually get from one step to another. Guy adds all of the caveats and tips he has learned in more than 20 years of ISD practice and sprinkles them as job aids and stories throughout the book. However, the most critical part of the book for me was that Guy included the project and people management elements of ISD in the book. Too often, ISD models and materials forget that we are working with real people in getting the work done. This book helps explain and illustrate best practices in ensuring success in ISD projects.”

Jim Russell, Professor of Instructional Design at Purdue University says, “This highly structured and detailed process for instructional design provides excellent guidelines for advanced students and practitioners. The focus is on improving training and development processes and products in business and industry.”

John Swinney, from Bandag, Inc. and president of ISPI says, “Guy Wallace is giving away the magic. This book provides a model and methodology to help a training function link its long-term outputs to the business needs of the organization. The PACT Processes help introduce the voice of the customer into any training organization whose mission is to improve performance.”

Dale Brethower, Ph.D. from Western Michigan University says, “This book is not an easy read, it is something much better. It is a book written for people who share Guy Wallace’s passion for developing training that adds value, for people who are so committed to competence for themselves and the people they serve that they are willing to do what it takes to develop training that adds value. The best way to use the book is as a guide in doing projects . . . it describes the why and the what and offers many wise and useful suggestions about how.”

Randy Kohout, director of knowledge management at Fireman’s Fund says, “I’ve found lean-ISD to be a very useful reference tool and resource. After having been involved with Guy Wallace on a large-scale application of the methodology at my last firm, I’ve taken on several recent projects in my new company using many of the methods, tools, and templates of Guy Wallace’s PACT Processes for Training & Development. The book is designed so that I was able to quickly access the information I needed to provide my clients with practical, timely, and quality approaches to tackling their business issues. I highly recommend this book as a guide for business professionals challenged by either training and development, learning, knowledge management, or human competence development projects.”